SUPPORT SERVICES

FOR A DYNAMIC ECOMMERCE WORLD

Customised Support Packages

High quality personalised service

Magento certified team of experts

All packages are at affordable rates

We are a full service Magento eCommerce web design and development studio in London. Call us now at 0844 244 96 55 to get free consultancy.

Support services for technology and marketing


ONETAILER HELPS YOU BRIDGE THE SPACE BETWEEN TECHNOLOGY AND MARKETING.

In an interactive world, Onetailer helps you thrive with robust e-commerce and high end web design solutions supported from end to end.

Secure
Payments

Your customer’s personal data is protected as we secure to pass from them to your merchant account

Point-of-Sale
Integration

We integrate the most common point of sale systems used in the UK stores within our hosted solution

Speed
optimisation

Speeding up your online business increases website traffic and improves conversion rates and ranking

Powerful
Marketing

We focus in effective copy writing in order to target the customer’s perceived or everlasting desired items.

Effective
SEO

Strategies with keywords, content optimisation and site promotion to rank your business top on Google

Hosting &
Support

Super fast, super secure web hosting with total support to keep your online shop up & running 24×7

Support Packages

Service Bronze Silver Gold
Monthly Fee  £Free £60 £90
Health Check
Site monitoring
Telephone support
Out of hours  Chargeable Chargeable Chargeable
Site Backup
eMail support
Domain Name Renewal
SSL Certificate Renewal
PCI Registration
Response time  4 hours 2 hours 1 hour
Max hours per month  1 hour 2 hours 4 hours
magento-certified3

OUR MAGENTO CERTIFIED EXPERTS HAVE THE EXACT SOLUTION TO YOUR NEEDS.

Our support packages are designed to give you a first class Magento experience and service at the ‘best price’.

SUPPORT TERMS& CONDITIONS

Minimum support charge is £40 per hour
Support hours Monday to Friday 9.00am to 5.00pm UK
Weekend/public holidays are out of hours chargeable support.
In the first instance all support requests should be submitted via email.

For even the most complex projects

Contact Us

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